Technical Helpdesk Employee

We are looking for a motivated technical helpdesk professional who enjoys solving problems, supporting customers, and working in a dynamic team.

Apply with Pride

More about this vacancy

At Pride Mobility, we create freedom, both for our customers and our team. Join us to work independently, grow your skills, and make a real impact.

Your Role:

  • Be the first point of contact for customer technical questions and issues

  • Handle calls and emails, log complaints, and provide product info

  • Solve technical problems and coordinate with colleagues or HQ in the U.S.

  • Suggest improvements to processes and ensure smooth operations

You Bring:

  • MBO or HBO in a technical field (mechatronics, IT, etc.)

  • 2+ years in technical customer service or similar role

  • Fluent in Dutch and English (other languages a plus)

  • Accurate, solution-oriented, and team-minded

  • Experience with Office365 and ERP systems; mobility industry experience is a plus

We Offer:

  • Great work atmosphere with fun, supportive colleagues

  • Growth, autonomy, and meaningful work

  • Competitive salary, 25 vacation days + 12 ADV days, 8% holiday allowance

  • Travel allowance, pension with company match, lease bike option

  • Monthly snack lunches, team outings, and a culture full of humor

Join Pride Mobility and help people with mobility challenges live life to the fullest!

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